Booking a car with Rentix is simple! You can visit our website or app, select your preferred vehicle, choose the rental dates, and provide the necessary details. Once you confirm your booking, we’ll send you a confirmation along with all the details you need.

Our experts can help you select wheels based on your vehicle’s specifications and style preferences.

To rent a car with Rentix, you must be at least 21 years old. Drivers under 25 may be subject to an additional young driver surcharge. Some vehicle types may have different age restrictions, so be sure to check the specific requirements when booking.

No, Rentix is transparent with all pricing. We ensure that the rental cost you see includes all necessary fees such as insurance, taxes, and the base rental rate. Any optional add-ons, like GPS or additional insurance, will be clearly shown during the booking process.

To extend your rental period, simply contact our customer service team through our website, app, or by phone. You can also manage your booking directly through your account. Keep in mind that extensions are subject to vehicle availability, and additional charges may apply depending on the new rental duration.

You can pick up your rental car at any of our convenient Rentix locations, including major airports, city centers, and select hotels. During the booking process, you’ll be able to choose the pick-up location that’s most convenient for you.

For car pickup, you will need to bring a valid driver’s license, a credit or debit card in your name, and your booking confirmation. If you're renting in a foreign country, an international driving permit may be required. Additionally, any required documents for age verification or additional insurance coverage should be provided at the time of pickup.

Returning your rental car is simple! You can drop it off at the same location where you picked it up or at a different designated return point, depending on your booking. Please ensure the car is in the same condition as when you received it, with a full tank of gas (unless otherwise specified). After inspection, you'll receive a final invoice and the return process will be complete.

Yes, many Rentix locations offer after-hours car returns. You can drop off your rental vehicle outside of business hours using a secure key drop box. Make sure to follow the instructions provided in your booking confirmation or check with the specific location for after-hours return details.

Yes, Rentix offers one-way rentals! You can pick up your car at one location and return it at a different Rentix location. Availability and additional fees may apply depending on the locations and vehicle type, so be sure to check the details when making your reservation.

Rentix accepts a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express, etc.). We also accept digital wallets like PayPal in certain locations. Please ensure the card or payment method is in the name of the main driver for the booking.

Yes, a security deposit is required at the time of rental. The deposit amount varies based on the vehicle type and rental location. It is typically charged to your credit or debit card and refunded when the car is returned in good condition. Please note that any additional charges, such as damages or fuel, will be deducted from the deposit if applicable.

The rental cost is calculated based on several factors, including the type of vehicle, rental duration, pick-up and drop-off locations, and the time of year. Additional charges may apply for optional services such as GPS, car seats, or additional insurance coverage. All costs will be clearly displayed before you confirm your booking.

Yes, you can use your own insurance for the rental, provided it meets the necessary coverage requirements. Please check with your insurance provider to confirm that it covers rental vehicles in the specific country or region you’re renting in. If you'd prefer, you can also purchase additional coverage through Rentix for added peace of mind.

If you have any questions regarding your billing statement, please contact our customer support team. You can reach us through our website, via email, or by phone. We’ll be happy to review the charges and provide clarification or assistance regarding any discrepancies.

Yes, Rentix offers child safety seats for an additional fee. You can request a child seat when booking your rental, and we will ensure it’s available for you at the time of pickup. Please specify the type of seat you need (infant, toddler, or booster) to ensure we provide the right one for your child’s age and size.

Yes, you can add an additional driver to your rental for an extra fee. The additional driver must meet the same age and license requirements as the main driver. Be sure to register the additional driver at the time of pickup to ensure they are covered by the rental agreement.

Yes, Rentix offers GPS navigation systems for an additional fee. You can request a GPS device when making your reservation, and it will be ready for you at the time of pickup. It’s a great option for easy navigation during your trip!

In the event of an accident or breakdown, follow these steps: 1. Ensure your safety and the safety of others. Move to a safe location if possible. 2. Contact emergency services if there are any injuries or serious damage. 3. Call Rentix’s 24/7 roadside assistance number for help with the situation. 4. Gather necessary information from all parties involved (such as names, insurance, and vehicle details). 5. Take photos of the damage and any relevant surroundings. 6. Report the incident to Rentix as soon as possible. You may need to complete a damage report or provide additional details.

Yes, pets are allowed in some of our rental cars, but there may be restrictions or additional cleaning fees. Please inform us ahead of time if you plan to travel with a pet so we can ensure the vehicle is appropriate and ready for your needs. Be sure to keep your pet safely secured during the trip for everyone's safety and comfort.